We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

 

To start a return, you can contact us at order@dermafillerstore.com. Please note that returns will need to be sent to the following address: 320 Bay St, San Francisco, CA 94133 United States.

 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

 

You can always contact us for any return questions at order@dermafillerstore.com

 

 

 

 

 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

 

If you do not live near an (dermafillerstore.com) location, the items you purchase in-store can be returned by mail. We recommend using the USPS or UPS to send your products back to the store by following the steps below:

 

Include a copy of the original receipt. Note: If you do not have a receipt, an (dermafillerstore.com) gift card will be issued and mailed upon the return.

 

Add a note explaining your request for an exchange (color, size, etc.) or return

 

Include your contact information, including phone and email, just in case the store needs to contact you

 

The product(s) can be shipped back in a box to the original store of purchase. For the store’s shipping address, please refer to 320 Bay St, San Francisco, CA 94133 United States.

 

 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

Phone: +12347382307
Email: order@dermafillerstore.com
Address: 320 Bay St, San Francisco, CA 94133 United States.